FREQUENT ASKED QUESTIONS

DO YOU DELIVER AND SET UP?

Absolutely! We will deliver and set up each bounce house and insure that it is clean and in good working condition wellbefore your party starts and come back to take it down after the party is over. Set up and take down normally takes about 15-20 minutes. This service is included in your rental cost.

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STAKING DOWN INFLATABLE’S

Galaxy Jumpers Rentals will not be held responsible for any undergroundutilities, sprinkler systems, septic systems, electrical, rocks, etc.when staking down inflatables.

WHAT TIME DO YOU DELIVER AND PICK UP THEJUMPER?

To perform on time Delivery, we have our delivery time starts at 8AM, andwe urge you to be awake and be home so that whenour delivery driver arrives early and sets the inflatable unit properly andsecurely.Jumpers are rented for 10hrs or less, and need to be picked up no laterthan8:00pmon the day of rental or you may choose to pay extra for anovernight rental. Call us at (209) 416-4458 for details. Overnight rentalsare only permitted when theinflatable unit is setup in the secured fenced yard and customersunderstand the responsibilities of stolen or damaged. If for some reasonwe feel that our unit is not safe we may not grant the overnight rental.

WHAT KIND OF ELECTRICAL POWER DO I NEED?

Our bounce houses plug into a standard 110 household outlet (20AMP).We will supply the cord, and we ask that nothing else be pluggedinto the outlet we are utilizing.

WHAT SURFACE CAN THE JUMPERBE PLACED ON?

The safest surface is a level grassy area. However, we can set up onconcrete, asphalt. Please specify when ordering which surface we willbe setting up on.


HOW MUCH ROOM DO I NEED TO GET THEJUMPER IN?

A standard walk through gate of about 3-4 feet wide is fine. We bring theunit rolled up and wheel it in on a standard hand truck (dolly). Call us at (209) 416-4458 for details.

WHAT PREPARATION DO I HAVE TO DO?

SHUT OFF "AUTO" SPRINKLERS at least 1 day before your event. Remove all pets / animal droppings (Poops) clean the areawhere the inflatable unit will be placed, cut the grass, remove all toys ordangerous objects that may cause damage to the unit.

HOW MUCH ROOM DO I NEED TO SET UP THEJUMPER?

You should have a clear area that is 15'x15' with a vertical clearance of15'-22'. When you call to reserve your bounce house, we will letyou know the dimensions for the particular bouncer you will be renting.

WEATHER POLICY

SAFETY FIRST!We do reserve the right to cancel the order due toRAIN or HIGH WINDS. Inflatable rides must never be used ifwet inside or winds exceeding 25 mph. If there is a very high probability ofrain and or high winds the day of your reservation, we will cancelthe reservation. If there is only a chance ofscattered showers, it will beyour decisionon whether we setup or not.Once the equipmentis setup, there will be no refunds or credits given.

ARE JUMPERS SAFE?

Yes. Our bounce houses are constructed to be as safe as possible. Eachbounce house comes with a safety front step, emergency exits. As withany activity involving small children, an adult should supervise. This willhelp to insure that the fewsimple rules continue to be followed and that someone is always there toassist children entering and exiting the bounce house. All of ourbounce houses are covered for weather protection (direct sun & light rain)and they have netting on all four sides to allow for greatervisibility and air circulation.

HOW DO I RESERVE MY JUMPER?

Simple! Just call us at (209) 416-4458 to reserve your choice of Inflatableunit.

Jumpers are reserved on a first-call, first-serve basis.
Also our friendly inflatable specialists will gladly answer any questions you
might have.